Omeka Services Hosting Privacy Policy

Overview

Omeka Services Isolated Hosting is an open-source project committed to providing the best web publishing tool for collections available anywhere. Our philosophy is that what you put into Omeka Services is yours, and one of our founding principles is to make it as easy as possible to use your collections where and when you want them, and to share them how you like—-or to choose not to share them at all.

We are a not for profit organization and have no financial interest in your private information. We fund further development by selling storage plans and other software services, not by mining your data. Omeka Services Hosting is a cloud service that requires you to supply us with some information for participation. Participation in these services is up to you and can be adjusted at any time in your account settings.

We may be legally required to disclose collected data to law enforcement or government agencies in some situations.

Data We Collect

We collect the information you voluntarily provide when you contract to use Omeka Services Hosting, such as your name, your username, your email address, and your billing contact information.

• We collect and store user generated content and files for the purpose of website creation.
• We log visits to our website, including IP address and browser, in order to prevent abuse and diagnose technical issues. We retain these access logs for 90 days.

Omeka Services Plan Purchases

When we issue an invoice through Quickbooks for an Omeka Services plan, we collect your email address and billing address. You may pay that invoice using a credit card, an ACH transfer, or through mailing a check.

Omeka Services does not collect or store your credit card, banking, or other payment information. When you enter your full name, billing address, and account numbers to complete a Omeka Services purchase, this information passes directly to our payment processor, and it never touches Omeka Services servers.

Support Interactions

You may choose to request direct Omeka Services support through our contact form or ticketing system. We collect your name, your email address, your Omeka Services site, and and any other information you provide, and we may store your messages indefinitely to provide context for any future support requests you make.

Third-Party Services Used

• All Omeka Services data is stored in the U.S. in Amazon Web Services.
• Credit card processing for Hosting Plans is provided by Quickbooks.

Security of Stored Data

All data uploaded to Omeka Services is encrypted in transit with current best practices and stored within the Amazon cloud, where access is tightly restricted to the few people who need access to maintain the service. All data is currently stored in the us-east-1 AWS region in Virginia.

Deleting Your Omeka Services Account

You may delete your Omeka Services account to remove information you voluntarily provided when you registered to use Omeka Services. To delete your account please send us a request at http://info.omeka.net/contact/.

Rights of EU Citizens Under GDPR

Citizens of the EU may exercise their rights under the General Data Protection Regulation, such as the rights of access and erasure, by contacting us with their request. We recommend contacting us at http://info.omeka.net/contact/.

Updates

We may change our Privacy Policy at any time by updating this posting. Changes to our Privacy Policy will be effective when posted. If at any point we decide to use Personal Information in a manner different from that stated at the time it was collected, we will notify Registered Users by email. Registered Users will have a choice as to whether or not we use their Personal Information in this different manner. Unless otherwise agreed, we will use Personal Information in accordance with the Privacy Policy under which the information was collected.

Policies for Individuals Under the Age of 13

We are committed to protecting the online privacy of children. We do not knowingly collect any personally identifiable information from children under the age of 13. Nor is any part of our Site directed to children under the age of 13.

Acceptance of Privacy Policy

By using Omeka Services Hosting, you signify your assent to our Privacy Policy. If you do not agree with this Privacy Policy, please do not use our Services. Your continued use of the Services following posting of changes to these terms will mean you accept those changes.

Contact Us

If you have any questions or concerns regarding our Privacy Policy or any questions about the security at our Site, you can contact us through our Contact Us page located at http://info.omeka.net/contact/.