Images won't upload to Omeka

We were wanting to use the Scripto plugin so installed Omeka 1.5.3. Ahead of developing our site we've checked to see if everything is working and unfortunately we can't upload images.

We've contacted our host who says ImageMagick is installed and working correctly but wondered if it needed to be a particular version? Version 6.2.8 is the one at present. In the settings of Omeka it says that ImageMacgick is working. Folder permissions are all as they should be.

I've pasted below the error we get and would be extremely thankful of any potential solutions.

Omeka has encountered an error

Omeka_Storage_Exception

Unable to store file.

#0 [internal function]: Omeka_Storage_Adapter_Filesystem->store('/tmp/fullsize_f...', 'fullsize/f764e8...')

#1 /var/www/vhosts/1/120752/webspace/httpdocs/volunteer.carnamah.com.au/omeka/application/libraries/Omeka/Storage.php(66): call_user_func_array(Array, Array)

#2 /var/www/vhosts/1/120752/webspace/httpdocs/volunteer.carnamah.com.au/omeka/application/models/File.php(279): Omeka_Storage->__call('store', Array)

#3 /var/www/vhosts/1/120752/webspace/httpdocs/volunteer.carnamah.com.au/omeka/application/models/File.php(279): Omeka_Storage->store('/tmp/fullsize_f...', 'fullsize/f764e8...')

#4 /var/www/vhosts/1/120752/webspace/httpdocs/volunteer.carnamah.com.au/omeka/application/models/File/ProcessUploadJob.php(25): File->storeFiles()

#5 /var/www/vhosts/1/120752/webspace/httpdocs/volunteer.carnamah.com.au/omeka/application/libraries/Omeka/Job/Dispatcher/Adapter/Synchronous.php(25): File_ProcessUploadJob->perform()

#6 /var/www/vhosts/1/120752/webspace/httpdocs/volunteer.carnamah.com.au/omeka/application/libraries/Omeka/Job/Dispatcher/Default.php(95): Omeka_Job_Dispatcher_Adapter_Synchronous->send('{"className":"F...', Array)

#7 /var/www/vhosts/1/120752/webspace/httpdocs/volunteer.carnamah.com.au/omeka/application/models/File.php(70): Omeka_Job_Dispatcher_Default->send('File_ProcessUpl...', Array)

#8 [internal function]: File->afterInsert()

#9 /var/www/vhosts/1/120752/webspace/httpdocs/volunteer.carnamah.com.au/omeka/application/libraries/Omeka/Record.php(282): call_user_func_array(Array, Array)

#10 /var/www/vhosts/1/120752/webspace/httpdocs/volunteer.carnamah.com.au/omeka/application/libraries/Omeka/Record.php(561): Omeka_Record->runCallbacks('afterInsert')

#11 /var/www/vhosts/1/120752/webspace/httpdocs/volunteer.carnamah.com.au/omeka/application/libraries/Omeka/Record.php(581): Omeka_Record->save()

#12 /var/www/vhosts/1/120752/webspace/httpdocs/volunteer.carnamah.com.au/omeka/application/models/Item.php(303): Omeka_Record->forceSave()

#13 /var/www/vhosts/1/120752/webspace/httpdocs/volunteer.carnamah.com.au/omeka/application/models/Item.php(239): Item->saveFiles()

#14 [internal function]: Item->afterSave()

#15 /var/www/vhosts/1/120752/webspace/httpdocs/volunteer.carnamah.com.au/omeka/application/libraries/Omeka/Record.php(282): call_user_func_array(Array, Array)

#16 /var/www/vhosts/1/120752/webspace/httpdocs/volunteer.carnamah.com.au/omeka/application/libraries/Omeka/Record.php(566): Omeka_Record->runCallbacks('afterSave')

#17 /var/www/vhosts/1/120752/webspace/httpdocs/volunteer.carnamah.com.au/omeka/application/libraries/Omeka/Record.php(807): Omeka_Record->save()

#18 /var/www/vhosts/1/120752/webspace/httpdocs/volunteer.carnamah.com.au/omeka/application/libraries/Omeka/Controller/Action.php(419): Omeka_Record->saveForm(Array)

#19 /var/www/vhosts/1/120752/webspace/httpdocs/volunteer.carnamah.com.au/omeka/application/controllers/ItemsController.php(133): Omeka_Controller_Action->addAction()

#20 /var/www/vhosts/1/120752/webspace/httpdocs/volunteer.carnamah.com.au/omeka/application/libraries/Zend/Controller/Action.php(516): ItemsController->addAction()

#21 /var/www/vhosts/1/120752/webspace/httpdocs/volunteer.carnamah.com.au/omeka/application/libraries/Zend/Controller/Dispatcher/Standard.php(295): Zend_Controller_Action->dispatch('addAction')

#22 /var/www/vhosts/1/120752/webspace/httpdocs/volunteer.carnamah.com.au/omeka/application/libraries/Zend/Controller/Front.php(954): Zend_Controller_Dispatcher_Standard->dispatch(Object(Zend_Controller_Request_Http), Object(Zend_Controller_Response_Http))

#23 /var/www/vhosts/1/120752/webspace/httpdocs/volunteer.carnamah.com.au/omeka/application/libraries/Zend/Application/Bootstrap/Bootstrap.php(97): Zend_Controller_Front->dispatch()

#24 /var/www/vhosts/1/120752/webspace/httpdocs/volunteer.carnamah.com.au/omeka/application/libraries/Zend/Application.php(366): Zend_Application_Bootstrap_Bootstrap->run()

#25 /var/www/vhosts/1/120752/webspace/httpdocs/volunteer.carnamah.com.au/omeka/application/libraries/Omeka/Core.php(165): Zend_Application->run()

#26 /var/www/vhosts/1/120752/webspace/httpdocs/volunteer.carnamah.com.au/omeka/admin/index.php(44): Omeka_Core->run()

#27 {main}

Are you sure about all the permissions?

This error message is saying Omeka was unable to move the fullsize thumbnail out of the /tmp directory and into the files/fullsize directory of the Omeka install.

Permissions would be the most obvious problem here. They need to be correctly set both for "files" and its subdirectories.

Many thanks for your response.

We've checked again and the archive folder and its sub-directories are set to 755.

Any other ideas?

Thanks again.