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Glitch on installation

(7 posts)
  • Started 10 months ago by MarjorieMcLellan
  • Latest reply from davelester
  • This topic is closed
  • This topic is not a support question
  1. MarjorieMcLellan | Member
    10 months ago # | |

    We got past the Parse Error problem that I reported on earlier. We have Omeka installed on our Bluehost account and http://www.daytonstories.org/omeka/ takes us to the Dayton Stories page. However, we cannot access the administration login page. We have tried installing Omeka twice and we get stalled at the same point. The message we see (http://www.daytonstories.org/omeka2/admin/) is:

    "Welcome to Omeka! It looks like you have not installed Omeka. Begin the installation process."

    We have already installed Omeka, of course. However, when we click to once again "Begin the installation process" -- the message is:

    "could not find driver
    Please refer to Omeka documentation for help."

    Marjorie McLellan

  2. 10 months ago # | |

    Did you upload the .htaccess files? They are hidden/invisible in some ftp programs by default and are needed for the directory paths to work properly. Usually you can click something in the prefrences like "show hidden/invisible files".

    I know I forgot to do so on my first installation and could see others doing the same.

  3. MarjorieMcLellan | Member
    10 months ago # | |

    Thank you for asking this question. We did realize this might be a factor and we went back and installed it and then installed omeka with the.htaccess file a second time as well. Neither strategy resolved the problem.

    Margie

  4. Part of the problem is that Bluehost actually modifies any htaccess files you upload, based upon their own server settings. This is unconventional, and an unforseen problem. We've spoken with their support about ways to get around this, after after returning after the new year we'll reexamine solutions to handle this.

    At this time we're highly recommending Dreamhost as a stable webhost that provides the standard features utilized by Omeka, although we're still making an effort to get newer versions of Omeka running on Bluehost if possible.

  5. MarjorieMcLellan | Member
    9 months ago # | |

    I wrote to Bluehost explaining the program and inquiring about possibly closing my account and moving to Dreamhost service. So far, I haven't received a reply. However, I can suddenly now log in to the administrator page. Perhaps your conversations with them had the desired effect? The bluehost server is still running php 5.16 -- Should I assume that its better to move to a different host still?

    http://daytonstories.org/phpinfo.php

    Margie

  6. MarjorieMcLellan | Member
    9 months ago # | |

    Jeff writes: I just looked at the .htaccess file and it still has the first four
    directives disabled with the server-written comments, which makes me wonder
    if everything is going to function correctly. The latest system requirements
    mentioned an image processing application. But I'm not sure how that needs
    to be installed to work with Omeka. Have you seen anything about that in the
    documentation?

  7. Did you upgrade to RC4? I know that niceoutfit found the bugs he was experiencing were cleared up with the newest release with Omeka's codebase being much lighter and manageable.

    I visited the URL you previously gave to Dayton Stories, and it appears from the outside that Omeka is working properly. Could you try populating it with items and see how far you get? I realize there's bound to be some errors related to the .htaccess modifications Bluehost is making.

    We know that Omeka works out of the box with Dreamhost, which is why we recommend them. Our goal is to make Omeka an easy to use platform, so we'll continue to make changes that make it easier to install for everyone. With that said, Bluehost has constrictive server settings out that significantly vary from comparable and other professional shared hosting services. I hope that helps answer your question.

    About Jeff's question and image processing - Bluehost and almost all servers that run PHP also run ImageMagick, which Omeka uses to create all its derivative images. When you installed Omeka, it asked for the location of this; in the case of Bluehost its /usr/bin/convert You can modify this in the admin panel under the Settings tab.

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